At My Ritual Hub LLC, we believe that every order—whether a physical item or a digital service—carries its own energy. To honor this, we ensure that shipping, processing, and delivery are handled with care, clarity, and transparency. This Shipping Policy explains how and when your order will be delivered, and what you can expect.

1. Order Processing

Orders are typically processed within 1–3 business days. For spellwork and tarot readings, preparation often begins immediately after your order is confirmed. If your order includes both digital and physical components, processing may take slightly longer.

You will receive an order confirmation email once your purchase is complete, and a second email with tracking details (if applicable) when your order ships.

2. Shipping Methods & Delivery Times

We currently ship to the United States and select international destinations. Delivery times depend on your location and the shipping method selected at checkout:

• Standard Domestic Shipping (US): 5–7 business days.
• Expedited Domestic Shipping (US): 2–3 business days.
• International Shipping: 7–21 business days depending on destination and customs.

Please note: these are estimated delivery times. We cannot be held responsible for delays caused by postal services, customs, or events outside our control (e.g. natural disasters, global crises).

3. Digital Orders

Tarot readings, spellwork confirmations, and other digital products are usually delivered by email. You should receive them at the email address provided during checkout within 24–72 hours. If you do not receive your digital order, please check your spam folder before contacting us.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected delivery method. From time to time, we may offer free shipping promotions—details will be posted on our website.

5. Customs, Duties & Taxes

For international orders, all customs fees, import duties, and local taxes are the responsibility of the customer. MysticGoddess LLC cannot predict these charges, as they vary by country. Please check your local customs office for more details before ordering.

6. Delays & Lost Packages

We will assist in locating your package or filing a claim with the carrier.

Please note: MysticGoddess LLC is not responsible for lost or stolen packages that show as “delivered” by the carrier. In such cases, we recommend contacting your local post office or delivery service for assistance.

7. Address Accuracy

Customers are responsible for providing the correct shipping address at checkout. Orders shipped to incorrectly entered addresses cannot be refunded. If you realize there is an error in your shipping details, please contact us immediately. If your order has not yet been processed, we may be able to update the address.